HTA, Tor Johnson, Kauai
HTA, Tor Johnson, Kauai

Exclusive Services

Our services are tailor made with immense detail for each one of our distinguished clients,  we offer global business development and a range of modular services to meet your needs.

EXCLUSIVE SALES & MARKETING

Whether your property is a small resort or a large capacity venue, we tailor make our service around your specific requirements and your budget.   Through our depth of knowledge we are renowned for; our long standing relationships, our innovative ideas, our ability to deliver results and optimise your asset in a cost efficient way.

We work successfully across all luxury market segments and specialise in; leisure, MICE, wedding planners, entertainment, film industries and corporate travel.

Other Services:

Familiarisation Trips

Through our excellent relationships with key international airlines and destination management companies, we will organise and deliver focused and escorted Fam trips for your targeted buyers.

Sales Blitzes

We make it simple for you; we do the research, we telephone and email prospective buyers, we organise a schedule of face to face sales calls and we accompany you to each appointment so that you can concentrate on promoting your property.

Client Events

Entertain your top Clients and let us co-ordinate and deliver exceptionally well planned Events; private dining, work shops, cocktail parties and press launches in idyllic and beautiful venues in UK

Trade Shows

We invite you to co-host leading Trade Shows in UK and Europe in order to make participation as cost effective as possible. We pre-arrange a schedule of sales appointments to make best use of limited time.

Social Media

Social Media management and daily publication of your special promotions through our social media pages,

For more information please CONTACT us.

EXCLUSIVE MODULAR SERVICES

Operational Consulting

We provide a range of services to include; developing new guest experiences, action plans for departmental challenges, developing new concepts for F&B, Spa and Rooms division.  Re-structuring and re-organisation of departments.

Training & Setting Standards

We carefully identify the training needs within the F&B, Rooms, Housekeeping, Maintenance, Reservations, Front of House and Sales departments.  We supply improvement training to include; customer service, etiquette training, complaint handling, up-selling, converting enquiries, account management, revenue management, leadership skills and motivational skills training.  We create an employee handbook, implementing and creating standards and procedures.

Sales & Marketing Planning

We provide in depth research, market intelligence, SWOT analysis and a strategic sales and marketing action plan to re-focus your positioning in the market place. This will include assessment of your current markets and we develop strategies and recommendations on how to penetrate new geographic markets.

Interim Sales & Marketing Management

We can provide interim on property Sales & Marketing to ensure continuity in your sales and marketing enabling your management to continue daily operations without worrying about a drop in your sales activity. We assist with recruitment of replacement sales and marketing personnel based on our depth of working knowledge of the industry.

Website Design

We develop beautiful and practical website designs that will showcase your property in its entirety. We give informed advice based upon the core markets which we have researched and that you wish to develop and sustain. We work with highly recommended hotel website technicians who will translate your designs into a successful sales tool to drive new revenue to your property.

For more information please CONTACT us.

EXCLUSIVE PUBLIC RELATIONS

Our Director is an experienced PR Consultant and under her guidance we carefully manage our Client’s PR campaigns through our preferred Associate Public Relations Consultants.  Our Consultants are highly experienced with close working relationships with the Travel Media, High End Consumer Magazines and Newspapers. Our Media Campaigns are tailor made, precise, highly focussed and effective to give very detailed attention to our Client’s specific requirements.

Our Campaigns are results driven,  creating maximum  impact and exposure to a wide reaching audience for your Hotel, Resort or Location. Our aim is predominantly aimed at generating more business and increased revenue for our Clients and to provide a valuable return on their investment.

On request we co-ordinate high end commissioned Press visits, Familiarisation Trips , Press Launches and Press Events.

For more information please CONTACT us.

EXCLUSIVE INTERIOR DESIGN

We pride ourselves in maintaining a strong collaboration with our Clients and in turn we carefully direct and manage our preferred associate Interior Design Consultancies who deliver exceptional and timeless designs.

Our Interior Design service ranges from the initial Concept planning through to the ultimate Completion.  We orchestrate and implement design improvements for one room or a public area or for an entire hotel or resort.

Our Director is an experienced Interior Designer and under her guidance, she will select the associate interior design consultancy which is best suited to your project.  We endeavour to produce a sustainable design  which is innovative, practical and sympathetic to the cultural environment surrounding your hotel or resort.

 

Please see Interior Design.